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Privacy Policy

Last Updated: January 26, 2025Buffalo Flight Deals respects your privacy and is committed to protecting your personal information.1. Information We Collect
Information you provide:Email address (to send flight alerts)
Name (optional)
Payment information (processed securely by our payment processor)Information automatically collected:Email engagement data (opens, clicks)
Basic website usageWe do NOT collect:Sensitive personal information
Your flight bookings or purchases
Location data2. How We Use Your Information
We use your information to:Send flight deal alerts from Buffalo (BUF)
Process VIP subscription payments
Improve our service based on engagement
Provide customer support
Comply with legal obligations3. How We Share Your Information
We work with trusted service providers:
Email Service Provider:
Sends flight deal alerts and tracks email engagement to help us improve our service.
Payment Processor:
Handles VIP subscriptions securely. Your payment information is encrypted and we never see your full credit card details.
AI Technology:
Helps format email content for readability. Only processes publicly available flight information - never your personal data.
Analytics Provider (Google Analytics):
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as:Pages visited
Time spent on site
Device and browser type
General location (city/region, not exact address)
How you found our siteGoogle may use this data in accordance with their privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Google Privacy Policy: https://policies.google.com/privacy
We do NOT:Sell your information to anyone
Share your data with advertisers or data brokers
Allow third parties to market to you
Use your data beyond providing our service4. Data Security
We protect your information using:Industry-standard encryption (SSL/HTTPS)
Secure data storage
Limited access controls
Security measures to protect your dataNo internet transmission is 100% secure, but we implement strong protections.5. Your Rights
You have the right to:✅ Access your data - Request a copy of your information
✅ Correct your data - Update inaccurate information
✅ Delete your data - Request deletion ("right to be forgotten")
✅ Unsubscribe anytime - Click the link in any email
✅ Export your data - Request your data in a downloadable formatTo exercise these rights:
Email: [email protected]
Response time: We typically respond within 2-3 business days6. Data Retention
How long we keep your information:Active subscribers: While your subscription is active
After unsubscribe: Deleted within 30 days
Transaction records: Retained for 7 years (tax law requirement)7. Affiliate Relationships
We may earn commissions from affiliate links:
To support our service, some links in our emails or website may be affiliate links. This means we may earn a small commission if you make a purchase through these links, at no extra cost to you.
Affiliate partners may include:Credit card companies
Travel booking sites
Amazon
Other travel-related servicesImportant:We only recommend products or services we believe add value
Affiliate relationships don't influence which flight deals we share
Flight deal alerts are always based on price, not commissions
You're never required to use our affiliate links
Some affiliate partners may use cookies to track purchasesTransparency: When we include affiliate links, we'll always disclose it clearly in the email or on the page.8. Email Tracking
We track email opens and clicks to:Understand which deals are most popular
Improve our content and timing
Provide better serviceYou can disable tracking in your email client settings, though this limits our ability to improve the service.9. Email Compliance (CAN-SPAM Act)
All our emails include:Clear sender identification
Easy unsubscribe link
Our contact information
Honest subject linesUnsubscribe requests are processed within 48 hours.10. Children's Privacy
Our service is not intended for anyone under 18. We do not knowingly collect information from children.11. International Users
Our service is based in the United States and primarily serves Buffalo, NY area travelers. By using our service, you consent to data transfer to and processing in the US.
For EU residents (GDPR): You have additional rights including data portability and the right to object to processing.
For California residents (CCPA): You have the right to know what information we collect and request deletion. We do not sell your personal information.12. Cookies and Tracking
We use cookies and similar tracking technologies:
Essential Cookies:
Required for website functionality (login, forms, etc.)
Analytics Cookies (Google Analytics):
Help us understand how visitors use our site. These cookies collect information about pages visited, time on site, and general usage patterns. This data is anonymized and used only to improve our website.
Third-Party Cookies:
Google Analytics may set cookies to track your browsing across websites. You can control this through your browser settings or opt out using Google's opt-out tool.
Your Control:
You can disable cookies in your browser settings, but this may affect website functionality. You can also opt out of Google Analytics specifically without affecting other site features.13. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new "Last Updated" date. Significant changes will be communicated via email.14. Third-Party Links
Our emails contain links to airline websites and booking platforms. We are not responsible for their privacy practices. Please review their privacy policies.15. Disclaimer
Important notes:We are not affiliated with any airline, airport, or booking platform
Flight prices are subject to change and may sell out
We do not guarantee deal availability
Booking flights is at your own risk
We are not responsible for airline policy changes, cancellations, or travel disruptions16. Contact Us
Questions about this Privacy Policy?
Email: [email protected]
Response time: We typically respond within 2-3 business daysBy using Buffalo Flight Deals, you acknowledge that you have read and understood this Privacy Policy.

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Terms of Service

Last Updated: October 26, 20251. ACCEPTANCE OF TERMS
Welcome to Buffalo Flight Deals ("we," "us," "our," or "Buffalo Flight Deals"). By accessing or using our website at www.BuffaloFlightDeals.com (the "Site") and our services, you ("you," "your," or "Member") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.2. DESCRIPTION OF SERVICE
Buffalo Flight Deals is a subscription-based service that provides Members with notifications about discounted airfare opportunities departing from Buffalo, New York and surrounding areas. Our service includes:Email alerts featuring flight deals and travel promotions
Access to our website with current and archived deals
Travel tips and destination information
Member-only benefits and features as we may offer from time to timeImportant Disclaimers:We are NOT a travel agency, airline, or booking platform
We do not sell flights, hotels, or travel services directly
We provide information about deals we find; actual booking is done through third-party providers
Flight prices and availability can change at any time without notice
We do not guarantee that any specific deal will be available when you attempt to book
Deals may have limited availability and can sell out quickly3. MEMBERSHIP AND SUBSCRIPTIONS3.1 Membership Tiers
Buffalo Flight Deals offers different membership tiers with varying features and pricing. Current tier information and pricing are available on our website.3.2 Subscription TermsAll memberships are for a specified term (monthly, annual, or as otherwise stated)
Subscriptions automatically renew at the end of each term unless cancelled prior to renewalYou authorize us to charge your payment method for renewal at the then-current rate
We will send you notice of upcoming renewals, but it is your responsibility to cancel if you do not wish to renewPromotional pricing (if used during sign-up) applies only to the initial term; renewals will be charged at standard pricing3.3 Account CreationWhen you create an account, you agree to:Provide accurate, current, and complete information
Maintain and update your information to keep it accurate
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your accountYou may not share your account credentials or allow others to use your membership.4. PAYMENT TERMS4.1 BillingPayment is due at the time of subscription purchase
We accept major credit cards and other payment methods as displayed on the Site
By providing payment information, you authorize us to charge your payment method
All prices are in US Dollars unless otherwise stated
Prices are subject to change; however, price changes will not affect your current subscription term4.2 Failed PaymentsIf a payment fails for any reason, we may:Attempt to charge your payment method again
Suspend or terminate your access to the service
Contact you to update payment information4.3 TaxesYou are responsible for any applicable taxes, duties, or government fees associated with your subscription.5. REFUND POLICYOur detailed Refund Policy is available on our website at www.BuffaloFlightDeals.com/refund-policy and is incorporated into these Terms by reference. Key points include:60-Day Money-Back Guarantee for new subscriptions
Automatic renewals are non-refundable
Refunds processed within 10 business days
See full Refund Policy for complete details6. CANCELLATION6.1 How to CancelYou may cancel your subscription at any time by:Logging into your account and selecting cancellation options, or
Contacting us at [email protected]6.2 Effect of CancellationCancellations are effective at the end of your current billing period
You will retain access to Member features through the end of your paid term
We do not provide prorated refunds for partial periods (except as stated in our Refund Policy)
After cancellation, you will not be charged for subsequent billing periods7. INTELLECTUAL PROPERTY7.1 Our ContentAll content on the Site, including but not limited to text, graphics, logos, images, software, and compilation of data (collectively, "Content"), is owned by Buffalo Flight Deals or our licensors and is protected by copyright, trademark, and other intellectual property laws.7.2 Limited LicenseWe grant you a limited, non-exclusive, non-transferable license to access and use the Site and Content for personal, non-commercial purposes in accordance with these Terms. You may not:-Reproduce, distribute, or publicly display any Content without our written permission
-Modify, adapt, or create derivative works from our Content
-Use our Content for commercial purposes without authorization
-Remove or alter any copyright, trademark, or proprietary notices7.3 Trademarks
"Buffalo Flight Deals" and associated logos are trademarks of our company. You may not use our trademarks without prior written consent.8. USER CONDUCT AND PROHIBITED ACTIVITIESYou agree NOT to:8.1 Misuse the ServiceAccess or use the service for any illegal purpose
Violate any applicable laws or regulations
Impersonate any person or entity
Use false or misleading information when creating an account8.2 Interfere with OperationsAttempt to gain unauthorized access to our systems
Introduce viruses, malware, or harmful code
Interfere with or disrupt the service or servers
Use automated systems (bots, scrapers, etc.) to access the service without permission
Overload our systems with excessive requests8.3 Misuse ContentSystematically copy or collect Content using automated means
Create databases or compilations of our deal information
Resell or redistribute our content without authorization
Frame or mirror any part of the Site without permission8.4 Harm OthersHarass, abuse, or harm other Members or our staff
Submit false reports or complaints
Spam or send unsolicited communications to other MembersViolation of these prohibitions may result in immediate termination of your account and legal action.9. THIRD-PARTY LINKS AND SERVICES9.1 External LinksOur Site may contain links to third-party websites, airlines, booking platforms, and other services. These links are provided for convenience only. We do not:Endorse or make representations about third-party sites
Control or take responsibility for third-party content
Guarantee the accuracy of information on external sites
Accept liability for your interactions with third parties9.2 Booking and TransactionsWhen you book travel through third-party providers:You enter into a direct relationship with that provider
Their terms and conditions apply to your transaction
We are not party to your transaction
Any disputes must be resolved with the third party directly
We do not handle refunds, changes, or customer service for bookings10. DISCLAIMERS AND LIMITATIONS OF LIABILITY10.1 Service "AS IS"THE SITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.10.2 No Guarantee of ResultsWe do not guarantee that:The service will be uninterrupted, timely, secure, or error-free
Deals will be available when you attempt to book
You will save money or find specific deals
Information on the Site is accurate or complete
Any deals meet your specific needs or preferences10.3 Limitation of LiabilityTO THE MAXIMUM EXTENT PERMITTED BY LAW, BUFFALO FLIGHT DEALS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or use
Damages arising from your use or inability to use the service
Damages arising from third-party content or services
Any damages exceeding the amount you paid to us in the 12 months preceding the claimSome jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.10.4 Travel RisksYou acknowledge that travel involves inherent risks. We are not responsible for:Flight delays, cancellations, or changes
Safety, security, or health issues related to travel
Changes in travel restrictions or requirements
Actions or omissions of airlines or other travel providers11. INDEMNIFICATIONYou agree to defend, indemnify, and hold harmless Buffalo Flight Deals, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:Your use of the Site or service
Your violation of these Terms
Your violation of any rights of another party
Your booking or travel arrangements with third parties12. DISPUTE RESOLUTION12.1 Informal ResolutionBefore filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We will attempt to resolve disputes within 30 days.12.2 Governing LawThese Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Erie County, New York, and you consent to the jurisdiction of such courts.12.3 Arbitration AgreementIf informal resolution fails, any controversy or claim arising from these Terms shall be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall be held in Buffalo, New York, or remotely if agreed by both parties.
YOU AGREE THAT DISPUTES WILL BE RESOLVED INDIVIDUALLY, NOT AS PART OF A CLASS ACTION OR CONSOLIDATED PROCEEDING.
12.4 Exceptions to Arbitration
Either party may seek injunctive or equitable relief in court for:Intellectual property infringement
Unauthorized access to systems
Violations that require immediate action12.5 Time LimitationYou must commence any claim within one year after the claim arises, or the claim is permanently barred.13. PRIVACY AND DATA13.1 Privacy PolicyYour privacy is important to us. Our Privacy Policy, available at www.BuffaloFlightDeals.com/privacy-policy, explains how we collect, use, and protect your information. By using the Site, you consent to our data practices as described in the Privacy Policy.13.2 CommunicationsBy creating an account, you consent to receive:Deal alerts and newsletters (the core service)
Service updates and announcements
Marketing communications (you may opt out of marketing only)You may not opt out of essential service communications.13.3 Data LocationOur services are operated from the United States. If you access the service from outside the U.S., you consent to the transfer and processing of your data in the United States.14. TERMINATION14.1 Termination by YouYou may terminate your membership at any time as described in Section 6 (Cancellation).14.2 Termination by UsWe reserve the right to suspend or terminate your access immediately, without notice, for:Violation of these Terms
Fraudulent activity or payment issues
Abusive behavior toward staff or other Members
Any reason we deem necessary to protect our business or other users14.3 Effect of TerminationUpon termination:Your right to access the service ends immediately
You remain liable for all amounts due
Provisions that by their nature should survive (including warranty disclaimers, limitations of liability, and indemnification) will continue in effect15. GENERAL PROVISIONS15.1 Entire AgreementThese Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Buffalo Flight Deals regarding the service.15.2 SeverabilityIf any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.15.3 WaiverOur failure to enforce any provision does not constitute a waiver of that provision or our right to enforce it later.15.4 AssignmentYou may not assign or transfer these Terms without our written consent. We may assign our rights and obligations at any time without notice.15.5 No AgencyNothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Buffalo Flight Deals.15.6 Force MajeureWe are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.15.7 FeedbackAny suggestions, ideas, or feedback you provide to us become our property, and we may use them without compensation or attribution.16. ACCESSIBILITYWe strive to make our Site accessible to all users. If you experience accessibility issues, please contact us at [email protected].17. CONTACT INFORMATIONFor questions about these Terms, please contact us:Buffalo Flight Deals
Email: [email protected]
Support: [email protected]
Website: www.BuffaloFlightDeals.com

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Refund Policy

Last Updated: January 25, 2025OUR COMMITMENT TO YOUAt Buffalo Flight Deals, we're confident you'll love our service. However, we understand that our service may not be right for everyone. This Refund Policy explains your refund rights and our procedures.60-DAY MONEY-BACK GUARANTEEWho QualifiesNew subscribers purchasing their first Buffalo Flight Deals membership are eligible for our 60-Day Money-Back Guarantee.
How It WorksTimeframe: You have 60 days from your initial purchase date to request a full refundNo Questions Asked: We don't require you to provide a reason for your refund request
Full Refund: You'll receive a complete refund of your membership feeSimple Process: Just contact us at [email protected] or through your account dashboardWhat's Required
To receive your refund:Request must be made within 60 days of your original purchase date
Request must be submitted via email or account dashboard
You must provide your account email address or membership numberProcessing TimeRefunds are processed within 10 business days of approval
Refunds are issued to the original payment method used for purchase
Depending on your financial institution, it may take 5-10 additional business days for the refund to appear in your accountAUTOMATIC RENEWALS ARE NON-REFUNDABLE
Important: Once your membership automatically renews, that renewal payment is non-refundable.
Why This Policy ExistsAutomatic renewals occur because you chose not to cancel before the renewal date
We send renewal reminders via email before each renewal
You have the ability to cancel at any time before renewal
This policy is standard for subscription services and allows us to keep membership costs lowYour Responsibility
It is your responsibility to:Cancel your subscription before the renewal date if you don't want to continue
Keep your email address updated so you receive renewal reminders
Monitor your subscriptions and renewal datesHow to Avoid Renewal ChargesLog into your account at www.BuffaloFlightDeals.com
Navigate to "Membership Settings" or "Billing"
Select "Cancel Membership" or "Turn Off Auto-Renewal"
Cancellation must be completed before 11:59 PM ET on the day before your renewal dateNote: Cancellations made on or after your renewal date do not qualify for a refund of the renewal charge.
EXCEPTIONS AND SPECIAL CIRCUMSTANCES
Extenuating Circumstances
While renewal payments are generally non-refundable, we may consider refund requests in exceptional circumstances at our sole discretion, including but not limited to:Documented medical emergencies
Duplicate charges due to technical errors
Billing errors on our part
Unauthorized charges (subject to investigation)To request consideration for an exceptional circumstances refund, contact us at [email protected] with:Your account information
Explanation of the circumstance
Any supporting documentationWe make no guarantee that exceptional circumstances refunds will be granted. Each request is evaluated individually.
Fraudulent Activity
If we detect fraudulent activity on your account, including but not limited to:Repeated purchase and refund cycles ("friendly fraud")
Chargeback abuse
Account sharing violations
Automated/bot account creationWe reserve the right to:Deny refund requests
Terminate your account immediately
Pursue legal action if necessary
Report activity to payment processors and authoritiesPARTIAL PERIOD REFUNDS
We do not provide prorated refunds for partially used membership periods, except:Within the 60-day money-back guarantee period for new subscribers
In cases of billing errors or duplicate charges
When required by lawExamples:If you cancel 6 months into an annual membership, you will not receive a refund for the unused 6 months.
If you used the service for 30 days and then cancel, you are not entitled to a refund for the remaining time in your billing cycle (unless within the 60-day guarantee period)CHARGEBACKS AND DISPUTED CHARGES
Contact Us First
Before initiating a chargeback with your bank or credit card company, please contact us at [email protected]. Most billing issues can be resolved quickly and amicably.
Chargeback Consequences
If you initiate a chargeback:We will provide evidence to your financial institution regarding the legitimate nature of the charge
Your account may be immediately suspended or terminated
If the chargeback is found to be unjustified, you may be responsible for chargeback fees
Repeated unjustified chargebacks may result in permanent account termination and being banned from future serviceLegitimate Chargebacks
We respect legitimate chargebacks for:Unauthorized charges on your account
Charges made after cancellation (if properly documented)
Double billing or technical errorsPROMOTIONAL OFFERS AND DISCOUNTS
Promotional Pricing
If you subscribed using a promotional code, coupon, or special offer:The 60-day money-back guarantee still applies
Your refund will be for the amount you actually paid (discounted price)
Future renewals will be at standard pricing unless otherwise stated
Promotional terms may include additional restrictions (check the specific promotion terms)Free Trials
If we offer free trials:No refund is necessary if you cancel during the free trial period
Once the trial converts to a paid subscription, the 60-day guarantee applies
Automatic trial-to-paid conversions are subject to this Refund PolicyGIFT MEMBERSHIPS AND THIRD-PARTY PURCHASES
Gift Memberships
Memberships purchased as gifts:Are subject to the same 60-day guarantee period, starting from the recipient's activation date
Refunds are issued to the original purchaser's payment method
Must be requested by the original purchaserThird-Party Purchases
If you purchased your membership through a third party:That third party's refund policy applies
You must request refunds through the original purchase platform
Buffalo Flight Deals cannot process refunds for third-party purchasesSUBSCRIPTION DOWNGRADES
If you wish to downgrade from a higher-tier to a lower-tier membership:Downgrades take effect at the end of your current billing period
No partial refunds are provided for the difference in price
You retain your current tier benefits until the downgrade takes effect
Contact [email protected] to process downgradesSERVICE INTERRUPTIONS
Technical Issues
If our service experiences significant technical disruptions:We will work promptly to restore service
In cases of extended outages (48+ hours), we may provide account credits or extensions
Short-term disruptions do not qualify for refunds
"Extended outages" is defined at our sole discretionForce Majeure
We are not responsible for service interruptions caused by circumstances beyond our reasonable control, including natural disasters, internet service provider issues, or government actions.
HOW TO REQUEST A REFUND
Step 1: Verify Eligibility
Confirm that you meet the criteria:New subscription within 60 days, OR
Exceptional circumstances (subject to our review)Step 2: Submit Request
Option A - Email:
Send an email to: [email protected] with:Subject line: "Refund Request"
Your account email address
Original purchase date
Brief reason (optional for 60-day guarantee)Option B - Account Dashboard:Log into your account
Navigate to "Membership Settings"
Click "Request Refund"
Follow the on-screen instructionsStep 3: ConfirmationYou'll receive confirmation of your request within 1-2 business days
We'll provide an estimated refund processing timeline
You'll receive notification when the refund is processedStep 4: Account Access
Once a refund is approved:Your membership will be cancelled
You'll retain access through the end of your current billing period OR until the refund is processed (whichever is sooner)
You may sign up again in the future as a new subscriberREFUND TRACKING
After your refund is processed:Check your email for confirmation
Allow 10 business days for processing
Allow 5-10 additional business days for your financial institution to credit your account
If you don't see the refund after this period, contact your bank or credit card company first
If issues persist, contact us at [email protected]STATE-SPECIFIC RIGHTS
Some states provide additional consumer protection rights. This Refund Policy does not limit any statutory rights you may have under your state's laws. If your state law provides greater refund rights than this policy, those state law rights apply.POLICY CHANGESWe may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to active members.Your continued use of Buffalo Flight Deals after changes are posted constitutes acceptance of the revised policy. However, changes will not apply retroactively to refund requests made before the change.CONTACT USQuestions about refunds or this policy? We're here to help:Refund Questions:
Email: [email protected]
Subject: Refund Inquiry
General Support:
Email: [email protected]
Website: www.BuffaloFlightDeals.comResponse Time: We typically respond within 2-3 business days